You can contact EDF Energy by calling the following freephone number 0800 096 4063 if you require information about their tariff deals, to receive a quote on the cost of feeling your household with gas and electricity or to discuss the Warm Home discount scheme.
New Energy Tariffs – 0800 096 4063
Call EDF on their freephone contact number 0800 096 4063 for a quote on a new energy tariff. If you are moving into a new home then EDF will be able to provide a quote based on your previous utility bills or by the average rates calculated for a property in your postcode. You may also have enquiries about the various tariffs available and can ask for further information about the Heatsmart or Smart Saver Smart Meter deals on the helpline as above. Similarly, callers can ask for a quote on an EDF Blue or Price Protection fixed tariff, the latter of which does not charge any cancellation fees. However, if you are moving to EDF and calculating your quote then you should be prepared with your gas and electricity readings to hand. Furthermore an EDF Energy advisor can also inform callers whether they qualify for a Warm Home discount on their energy bills.
Existing Accounts – 0800 056 7777
The EDF accounts freephone number 0800 056 7777 is useful for existing customers who would like assistance with their tariff or to discuss their bill. For instance, customers can use this number to set up a direct debit if they normally pay their monthly bill by bank transfer. Alternatively, you may be required to provide meter readings or wish to discuss the possibility of changing to a new tariff. Moreover, callers can use this number for technical assistance when using EDF mobile app or when logging into your the ‘My Account’ section of the website.
EDF Call Costs
EDF Energy uses a freephone contact number for both its new tariff and account queries helpline meaning that callers will be able to contact an advisor completely free of charge from both UK mobiles and landlines. The EDF call centre is available to be contacted during the opening hours of 8am–8pm Monday to Friday, 8am–2pm Saturdays.
EDF – UK Phone Numbers
|EDF Department||UK Contact Number||Opening Times|
|New Tariffs||0800 096 4063||8am–8pm Monday to Friday, 8am–2pm Saturdays|
|Account Queries||0800 056 7777||8am–8pm Monday to Friday, 8am–2pm Saturdays|
|National Gas Emergency Service||0800 111 999||24 Hours|
Write to Energy Supplier
If you would like to make a formal complaint regarding your experience with EDF Energy, then you can do so when writing to the below address, ensuring that your tariff number is included in your correspondence.