Call New Look on the fashion retailer’s UK telephone number 0344 499 6690 to contact a customer service representative about their returns policy and for estimated delivery times for articles of clothing bought from their online store.
About New Look UK
New Look is a British fashion retailer that owns a chain of high street shops across the United Kingdom and over one thousand stores in a range of international destinations. The company specialises in womenswear, menswear and clothing for teens but also sells a range of fashion accessories as well as cosmetics in its high street stores.
Customer Services – 0344 499 6690
Contact New Look on their UK customer service telephone number 0344 499 6690 to discuss a recent clothing purchase at their high street or online stores. For instance callers can discuss the returns policy if they have bought an article of clothing that is the wrong size or even damaged, however note that you may not qualify for a full refund if you have already worn the item. You can even request additional product information for clothes that are sold in your local store or via the New Look website. If a purchase is currently out for delivery then you can request assistance when using the ‘track my order’ option on the New Look online store.
You may also request technical support with your New Look account so that you can change your security details or update your billing address over the phone. If you are unhappy with a product sold at New Look or with the conduct of a particular member of staff then you should register a complaint using the above customer service telephone number.
Store Card Enquiries – 0371 781 3051
Call New Look on their store card enquiries telephone number 0371 781 3051 to ask a representative how to check your gift card balance. Alternatively you may wish to enquire about the credit limit for in-store purchases before discussing the buy now pay later payment scheme. If you are making repayments on your New Look store card then it is advised that you discuss the APR interest rate for each installment. Similarly if you have encountered financial difficulties which mean you are struggling to adhere to the repayment schedule you should call this helpline for confidential support.
Call Costs and Contact Hours
Each of the New Look UK helplines use 03 contact numbers meaning that you will be charged the same standard per-minute rate as any other geographical call made from a mobile or landline telephone. However you can also contact a customer service representative for free if you are able to use up any inclusive free minutes that have been offered by your service provider in your tariff deal. The main New Look customer service helpline is available from 8am-8pm Monday to Saturday, 10am-6pm Sundays, whereas the store card enquiries number has the opening hours of 8:30am-9pm Monday to Friday, 8:30am-8:30pm Saturdays, 10am-1pm Sundays
Important New Look Contact Numbers
|New Look Department||UK Telephone Number||GMT Contact Hours|
|UK Customer Services||0344 499 6690||8am-8pm Monday to Saturday, 10am-6pm Sundays|
|Europe Customer Services||00 800 0926 0926||8am-8pm Monday to Saturday, 10am-6pm Sundays|
|International Customer Services||+44344 499 6690||8am-8pm Monday to Saturday, 10am-6pm Sundays|
|Store Card Enquiries||0371 781 3051||8:30am-9pm Monday to Friday, 8:30am-8:30pm Saturdays, 10am-1pm Sundays|
Write to New Look Customer Services
If you would prefer to avoid the cost of calling then you should send your general enquiries in letter format to the UK New Look customer service contact centre: New Look Customer Services, New Look Retailers Ltd, Mercery Road, Weymouth, Dorset, DT3 5HJ, United Kingdom.