Call New Look on the fashion retailer’s UK customer service telephone number 0344 499 6690 to contact a representative about the company returns policy or to discuss estimated delivery times for an article of clothing bought from their online store.
About New Look UK
New Look is a British fashion retailer that owns a chain of high street shops across the United Kingdom and over 1000 stores in a range of international destinations. The company specialises in womenswear, menswear and clothing for teens but also sells a range of fashion accessories as well as cosmetics in its high street stores.
Customer Services – 0344 499 6690
Contact New Look on their UK customer service telephone number 0344 499 6690 to discuss a recent clothing purchase at their high street or online stores. For instance callers can discuss the returns policy if they have bought an article of clothing that is the wrong size or even damaged but they may not qualify for a full refund if they have already worn the item. You can even request addition product information for any item of womenswear or menswear that is sold in your local store or is listed on the main New Look website. If a purchase is currently out for delivery then you can request assistance when using the ‘track my order’ option on the New Look online store.
You may also request technical support with your New Look account so that you can change your security details or update your billing address over the phone. If you are unhappy with a product sold at New Look or with the conduct of a particular member of staff then you should register a complaint using the above customer service telephone number.
Store Card Enquiries – 0371 781 3051
Call New Look on their store card enquiries telephone number 0371 781 3051 to ask a representative how to check your gift card balance. Alternatively you may wish to enquire about the credit limit for in-store purchases before discussing the buy now pay later payment scheme. If you are making repayments on your New Look store card then it is advised that you discuss the APR interest rate for each installment.
Call Costs and Contact Hours
Each of the New Look UK helplines use a 03 contact number meaning that you will be charged the same standard per-minute rate as any other geographical call made from a mobile or landline telephone. However you can also contact a customer service representative for free if you are able to use up any inclusive free minutes that have been offered by your service provider in your tariff deal. The main New Look customer service helpline is available from 8am-8pm Monday to Saturday, 10am-6pm Sundays, whereas the store card enquires number has the opening hours of 8:30am-9pm Monday to Friday, 8:30am-8:30pm Saturdays, 10am-1pm Sundays
Important New Look Contact Numbers
|New Look Department||UK Telephone Number||GMT Contact Hours|
|UK Customer Services||0344 499 6690||8am-8pm Monday to Saturday, 10am-6pm Sundays|
|Europe Customer Services||00 800 0926 0926||8am-8pm Monday to Saturday, 10am-6pm Sundays|
|International Customer Services||+44 344 499 6690||8am-8pm Monday to Saturday, 10am-6pm Sundays|
|Store Card Enquiries||0371 781 3051||8:30am-9pm Monday to Friday, 8:30am-8:30pm Saturdays, 10am-1pm Sundays|
Write to New Look Customer Services
If you would prefer to avoid the cost of calling then you should send your general enquiries in letter format to the UK New Look customer service contact centre: New Look Customer Services, New Look Retailers Ltd, Mercery Road, Weymouth, Dorset, DT3 5HJ, United Kingdom.