You can phone TalkTalk on their freephone customer service contact number 0808 108 0366 if you have an issue with your account, broadband internet account or TV subscription.
Customer Services – 0345 172 0088
TalkTalk subscribers can call the internet provider on their freephone customer service contact number 0808 108 0366 if they have any enquiries about their unlimited broadband connection or TV package. For instance, you should contact TalkTalk to ask for technical support if you are unable to sign into the ‘my account’ section of their website. Once online, you will be able to pay your monthly bill, any outstanding arrears or monitor your internet speed from home. However, you may wish to call TalkTalk directly if you have any connectivity issues or problems with your download speed. The customer service representative can offer troubleshooting assistance if your internet is not working or if you are unable to tune channels to your TV box.
You should also call TalkTalk on their customer service telephone number if you are moving home as you will be able to set up your internet and television services at the second address without having to wait for an installation appointment. Moreover, you may wish to upgrade your TalkTalk package by adding channels to your television deal when discussing your current tariff arrangement. Moreover, you may wish to discuss the process of transferring your internet services to a new house if you are moving home. For example, customers can upgrade to a TalkTalk tariff that includes 8 additional Sky Sports channels on top of their standard unlimited broadband service. However, you may have to book an additional appointment to set up your TalkTalk television box as a former standard broadband user. Furthermore, if you are unhappy with the speed of your fibre optic internet connection or the quality of your TV service then you may wish to register a formal complaint on this number. You can also use this number to cancel your TalkTalk membership but you will be subject to a cancellation fee that is dependent on the period of time remaining in your contracted tariff.
Costs of Calling the Company
Freephone numbers, such as the TalkTalk customer service helpline will always be completely free of charge from a UK landline or mobile phone. Furthermore, the TalkTalk customer service office is available to take calls during the opening hours of 8am to 10pm Monday to Thursday, 8am to 9pm Friday and 9am to 8pm on weekends.
You also have the option to contact a TalkTalk customer service advisor via the web and can make any enquiries when writing to a representative on the following email address: firstname.lastname@example.org.